ICAT: Integrating Communications, Assessment, and Tactics


Click here for information about PERF's May 1st ICAT train-the-trainer session in Saint Paul, Minnesota

A Training Guide for Defusing Critical Incidents



ICAT is a training program that provides first responding police officers with the tools, skills, and options they need to successfully and safely defuse a range of critical incidents.  Developed by PERF with input from hundreds of police professionals from across the United States, ICAT takes the essential building blocks of critical thinking, crisis intervention, communications, and tactics, and puts them together in an integrated approach to training.

ICAT is designed especially for situations involving persons who are unarmed or are armed with weapons other than firearms, and who may be experiencing a mental health or other crisis.  The training program is anchored by the Critical Decision-Making Model that helps officers assess situations, make safe and effective decisions, and document and learn from their actions.  ICAT incorporates different skill sets into a unified training approach that emphasizes scenario-based exercises, as well as lecture and case study opportunities.


We recommend following the sequence provided in conducting your training. Your members may wish to return to a topic for further investigation once you have completed the whole course. Click on a below image to see the materials within each module.

           Module 1: Introduction                     Module 2: Critical Decision-Making Model


       Module 3: Crisis Recognition                   Module 4: Tactical Communications


       Module 5: Operational Tactics                   Module 6: Integration and Practice

How To Use the ICAT Training Guide

ICAT Training Guide Report

Additional ICAT videos

Presentation by Sean Goodison, Deputy Director of PERF's Center for Applied Research and Management: Evaluation and Assessment: Methodological Lessons Learned and Best Practices



Disclaimer: The information and attachments contained in the ICAT Training Guide are designed to be used as a guide to the subject matter covered and should be thoroughly reviewed by your agency’s training academy, legal department and policy unit before implementation in your agency. This substantive agency review is to ensure that the material presented or suggested in this Training Guide conforms to and is consistent with your agency’s policies, training and legal guidelines. For maximum impact and effectiveness, PERF recommends that the Training Guide be implemented in a comprehensive manner, and not in a haphazard, arbitrary or piecemeal way. Further, PERF cautions against announcing and implementing changes in training before all relevant policies, equipment, and other operational considerations have been updated, as needed, to support the training. Accordingly, PERF shall have neither liability nor responsibility to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information, in whole or in part, contained in this Training Guide.