Technical Assistance

PERF offers national-level technical assistance (TA) programs, as well as customized TA services to local, state, and federal law enforcement agencies across the nation. PERF’s TA services vary in length and scope, and frequently involve on- and off-site work. Agencies typically request PERF’s assistance to provide objective and practical advice on cutting-edge practices and approaches to address critical issues facing their departments or that are impacting police-community relationships. PERF helps agencies identify and implement model policies and practices based on our knowledge of current research and the latest innovations in the field.

For local engagements, PERF employs a flexible framework to address the specific needs of its clients. Based on an initial consultation, PERF presents options for assistance and works with the client agency to identify the approach, services, and timeframe that will best meet its needs. Based on the scope of work identified, technical assistance personnel and subject matter experts will conduct in-depth assessments and provide comprehensive recommendations to each agency. PERF may also assist in implementing the recommendations and assessing outcomes, if requested.

Technical assistance requests may be related to specific policies, practices, training programs, or crime challenges, or to address an issue or need that involves looking at policies and practices in a variety of the department’s areas of operations. Some of the areas in which PERF has provided technical assistance to agencies include:

  • Use of force 
  • Homicide investigations
  • Police response to sexual assault
  • Implementing new technologies (e.g., body worn cameras)
  • Identifying and preventing gender bias 
  • Agency preparedness for active shooter situations
  • Officer misconduct and response
  • Performance management systems 
  • Leadership/management development 
  • Outreach to minority and immigrant communities
  • Building partnerships and community trust 
  • Preventing violent extremism
  • Critical incident response, including response to officer-involved shootings
  • Officer safety and wellness programming
  • Managing mass demonstrations
  • Crime strategy/comprehensive community crime programs
  • Utilizing U Visas as a community policing tool
  • Investigating cybercrime

Based on the initiative or request, PERF may document its assistance, findings, and recommendations in a personalized report, a case study report, a promising practices guidebook, and/or a national publication. Examples of PERF’s reports are available here. PERF may also develop summary reports on findings and recommendations for internal use, and create resources, templates, training curricula, and other materials, as a result of the assistance and as requested by the client agency.

For more information on PERF’s Technical Assistance programs or services, please contact Jessica Toliver, Director of Technical Assistance, at [email protected].